- Handle back office tickets, provide 24/7 online inquiries, and email replies services to customers;
- Handle customer inquiries, advice, and suggestions via email or online tools;
- Perform other tasks assigned by the leaders;
- Understand Coin98 products thoroughly to help users get the best experience.
- Working time: 6 AM - 10 PM (GMT+7) - 8 flexible working hours
- Good at English;
- High level of honesty and integrity;
- Ability to work under pressure, strong communication skills, and exceed expectations;
- Passionate for the customer service industry and can accept to work under different work shifts, including night shift;
- Experience in customer service, esp. in cryptocurrency and blockchain, is a plus;
- Fast learning skills and adaptability;
- Attention to detail;
- Age under 25.
- Salary: $600 - $800;
- Competitive income (salary + weekly bonus + Tet/ holiday bonus +passive income from the internal investment only for Coin98 Builders);
- Dynamic, young, and comfortable environment (flexible working hours and working place, freestyle work attire, 9X generation);
- Excellent development opportunities in a rapidly growing company (working with cutting-edge technologies and constantly be improving your knowledge and skillset);
- Company trip/ Teambuilding/ Year End Party;
- Insurance/ Coin98 Care.
Coin98 Finance is a crypto-focused Software Company that builds a well-known crypto Wallet (Coin98 Wallet), DEX, CEX, DeFi platforms and holds a venture.
Being builders for many years, we appreciate all builders and contributors who can join hands to bootstrap Decentralized Finance.
If your CV is suitable for the position, we will send an email to notify you of the next round within 7 days. Due to the number of received applications, only shortlisted candidates shall be contacted. Thank you for your understanding.